Here are testimonials from some clients who praise and value the high quality service eSudo consistently provides.
A few years back, I had a very good experience with the founder of eSudo. So when we found ourselves in a bit of an IT pickle, we called in eSudo to talk. After a couple days of talking and Q & A, eSudo submitted a proposal to take over our entire IT function. The price was fair and we signed on the dotted line. That was almost six months ago and it remains a very good decision on our part. eSudo took over and revamped our network and IT infrastructure and documented everything. Since then eSudo has done everything that was needed and restored our confidence in IT outsourcing. In fact, eSudo goes above and beyond when circumstances dictate. They perform maintenance, upgrades and new installations only as permitted by our work schedule and often it is on weekends or late evenings. If we have an emergency, they respond immediately to our phone call and often they will come to our office right away. It is very comforting to have such service in this day and age of “please hold……your call is very important to us.” We know that eSudo has a lot of other customers, but they make us feel like they only have one customer and it is us! eSudo provides very comprehensive IT services; administration, maintenance, support, security, data back-up, cloud and web services, the whole enchilada. If you are contemplating outsourcing your IT function, or if your current service provider is not cutting the mustard, you should have a friendly chat with eSudo. You won’t regret it!
eSudo knew how to do an assessment of our systems and recommended an action plan for us to follow. They gave us an action plan that we could understand…in plain English.
The single biggest reason that we decided to sign up was that we could not afford to lose any data and that we needed to have constant monitoring of our systems. Every aspect of our office depends on us keeping our network secure, computers running and Internet working. Computer downtime = costly lost productivity. eSudo’s backup & recovery system is top-notch, and should a disaster occur, we now have the ability to be up & running in mere hours, rather than days. eSudo made use aware of potential problems that we could avoid and fix before it become a disaster for our company. We have gained “peace of mind” from partnering with eSudo.
I recommend eSudo because I feel that they are very competent to solve any computer problem. I know they have great employees who have the knowledge to tackle any computer related issues. At last, we can focus on developing high performance BMW products instead of fixing computers.
Morgan Hill, CA
Our IT needs went well beyond conventional networking and VMWare virtualization implementation and support, to include the implementation of a state-of-the-art hardware solution for EMC storage and Exchange migration from Citrix XenServer. Matthew and his eSudo team did a great job and completed the project on-time and on-budget. They are professionals and took the time to help us understand the technology. We would recommend them to anyone that needs a professional IT consulting service.
ATR International, Inc, Sunnyvale, CA
When our in-house IT technician left, we decided to hire eSudo as opposed to hiring another in-house computer person to manage our servers, desktops and network. Having multiple eSudo engineers available to us gives Sensory the security of knowing that we will always have a skilled IT technician available just a phone call away.
eSudo’s diverse skill set has allowed them to collaborate and find solutions to challenging problems. At times, eSudo remote monitoring has alerted them to network problems prior to Sensory being aware that those problems exist. In summary, knowing that eSudo is taking care of our IT needs allows Sensory to focus on running our business rather than spending time on the details of computer issues.
Sensory Inc, Santa Clara, CA
We are very happy with our selection of eSudo to help us with recent technology project and on-going IT requirements. eSudo worked closely with us to understand our needs and architect a solution.
We are satisfied with their professional approach and prompt service delivery.
Executive Director & CEO,
SJB Child Development Centers, San Jose, CA
ESP Safety, Inc
eSudo Technology is a one-stop shop for all your IT needs including projects, technical issues and even back-filling when you are short on staff. They are versatile, quick to response and reliable.
On every project where I needed assistance, Matthew took into account my requirements, my time constraints, and most importantly - my budget. After performing an assessment, eSudo provided me with multiple options to resolve my issue – all within budget.
Matthew and his team are very knowledgeable; not only do they provide you with great insight into the issues, they always look for the long term solution.
I have used eSudo Technology on numerous occasions in the past, and they will continue to be my first line of contact when I need IT support.
Director of Information Technology
BioForm Medical, San Mateo, CA
We have two Exchange mail servers in production that need upgrading.
Installing and configuring Active Directory Connector (ADC) are required for upgrading the connection agreements in ACD.
It's necessary to synchronize directory entries between the Exchange server 2000 and Exchange 2003. Upgrading the Mail Connector tool Wizard walks an administrator through the tricky process, the wizard helps to identify "gotchas", but it can stop the installation with no error. So now you must look in the event log.
As a System Administrator I never would go the upgrade...route.
Now with no working Exchange Server and no Microsoft support on legacy Exchange 2000 server, I now must make the manual change to ADC.
Having tested the Exchange 2003 I must now get All the Mail Safely moved. I can not have the company without mail and e-commerce without email. I am a do it yourself sys admin, but I will not take the chance of not safeguarding this Exchange migration without Senior Technical support.
I do not let any one look at my LAN; the point is you must have a track record if I will trust you can help this Company.
After talking with Matthew Kaing from eSudo Technical support Team about my problem, I felt he will be all the support I will need for the Exchange migration. After working with Matthew on site, we've successfully moved the Exchange mail boxes. He also was able to offer more technical support than I wanted at the time and that is why I can highly recommend eSudo. Great Technical Customer support is hard to find.
St. Andrews School, Saratoga, CA
The people at eSudo are excellent! When they work with our staff, their technicians are easy to communicate with, knowledgeable, and very patient.
The new Windows Small Business Server they installed has improved our productivity. We would recommend eSudo to our friends and colleagues.
Clinton Heating and Air Conditioning, Fremont, CA
World Children's Fund, San Jose, CA
Humber College, School of Media Studies
eSudo Technology Solutions (eSudo) provides us with a trouble-free network which in turn enables us to enjoy peace of mind. I am confident that with one phone call, our problems will be taken care of expeditiously. In one instance our service provider was experiencing problems and we had no Internet connection, a critical issue for a church that thrives on communication to our members and outreach programs. We were grateful when eSudo arrived immediately, diagnosed the issue and resolved a very complex problem with the provider so that we could be up and running in no time.
eSudo is also very aware of our role as a 501c3 religious corporation and our objective of keeping costs down. I appreciate their efforts to always ensure that we are receiving the best deal for products and services. For these reasons and more, eSudo deserves my highest recommendation!
Saint Andrew's Episcopal Church, Saratoga, CA
Pearson & Co., Campbell, CA
American Medical Systems, San Jose, CA
Excellent IT services! We called eSudo to come freshen up our outdated server. They came in and got us exactly what we needed in a quick, very professional manner. We will definitely be using eSudo from now on for any computer issues we have!
Jamison Casey, President
KC SheetMetal, Inc
San Jose, CA
West Valley Constructions, Campbell, CA
From major events like having a Blue Screen to smaller instances with Camtasia Studio not making videos or my second screen not working; all of which was corrected with one of your tech remote accessing my computer.
Your folks are very friendly and polite which is a big plus when turning control of my computer over to a voice on the phone. They have always been able to correct the problems I'm having. My computer is now starting up faster and running faster.
Emanon Marketing LLC