Technical Support Analyst Intern Questionnaire

Please read each question carefully and fill out them out with specific details.

Use the following scale for any rating question:
(1=entry level, 3= intermediate, 5=highly proficient with vendor certification from Microsoft, Cisco or VMware)

"*" indicates required fields

Full Name*







Do you have at least three (3) years of recent and verifiable experience performing analysis, installation and technical support in a network, computer or systems administration environment.*


Do you have at least two years of experience in an MSP or IT consulting firm environment?**


Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?*


Who referred you for this positiion?*
What do you think is your most valuable strength to the people you spend your time with? What is your "super power"?*
What is your time zone?*

Describe how you have help to improve the Customer Service, including new developing a process or saving time with vendor or go out of your way to help a team member?*
What would your last manager say about you? Can we talk to him/her?*
What would your last manager say about you? Can we talk him or her?

Please provide detail of what you used to track service requests and time?


MM slash DD slash YYYY

When are you available date & time to schedule interview on video call? Our time zone is UTC-8 or California, USA and office hours M-F 8 AM to 6 PM


MM slash DD slash YYYY

When can you start from the time we make an offer?

Accepted file types: pdf, doc, docx, Max. file size: 5 MB.

Accepted file types: jpg, png, pdf, doc, docx, Max. file size: 5 MB.

NA 1 yr 3 5 5 yrs or more
Office 365 SysAdmin
Windows Server (2016/2019)
Windows 10/11 Desktop
Hyper-V 2016/2019
Office 365 OneDrive for Business
Office 365 SharePoint Online
Office 365 Exchange Online
Microsoft Outlook
Google Workspace ("G-suite") Admin
SonicWall Firewall
Webroot Antivirus or Spyware Removal
Apple MacOS
Remark: We will collect your information for marketing purposes. However, we respect your privacy rights. If you wish to access or amend any Personal Data we hold about you, or request that we delete any information about you that we have collected, please send us an email: [email protected]*

Remark: We will collect your information for marketing purposes. However, we respect your privacy rights. If you wish to access or amend any Personal Data we hold about you, or request that we delete any information about you that we have collected, please send us an email: [email protected]

This field is for validation purposes and should be left unchanged.