Technical Support Analyst Intern Questionnaire

Please read each question carefully and fill out them out with specific details.

Use the following scale for any rating question:
(1=entry level, 3= intermediate, 5=highly proficient with vendor certification from Microsoft, Cisco or VMware)

"*" indicates required fields

Full Name*







Hybrid Position - work in the office and from home depending on the needs of the business and clients.
Do you have at least three (3) years of recent and verifiable experience performing analysis, installation and technical support in a network, computer or systems administration environment.*


Do you have at least two years of experience in an MSP or IT consulting firm environment?**


Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?*


Who referred you for this position?*
What is your most valuable strength to the people you spend your time with or what is your "super power"?*

What was your best personal customer service experience? Why? Your Worst?*
What would your last manager say about you? Can we talk to him/her?*
What would your last manager say about you? Can we talk him or her?

Please provide detail of what you used to track service requests and time?


MM slash DD slash YYYY

When are you available date & time to schedule interview on video call? Our time zone is UTC-8 or California, USA and office hours M-F 8 AM to 6 PM


MM slash DD slash YYYY

When can you start from the time we make an offer?
What is your time zone?*

This is optional, but this will help us to get a sense of your personality. Send a quick video link of yourself, telling us why you think you're perfect for this job and why you will rock in this role. And if you decide not to send a video (that’s ok), please tell us why you chose not to
send in a video. We can’t wait to meet you!!

Accepted file types: pdf, doc, docx, Max. file size: 6 MB.

In the cover letter, write "I'm pumped up for this job!". This is our process to sort out people who are interested in the job and read the instructions.

Accepted file types: jpg, png, pdf, gif, Max. file size: 5 MB.

Recent Picture of yourself

NA 1 yr 3 5 5 yrs or more
M365 Administration
Windows Server (2016/2019)
Windows 10/11 Desktop
Intune/EndPoint Manager (MDM)
M365 OneDrive for Business
Azure Active Directory
Office 365 Exchange Online
Microsoft Outlook
SonicWall Firewall
EndPoint Security (EDR)
Apple MacOS
Remark: We will collect your information for marketing purposes. However, we respect your privacy rights. If you wish to access or amend any Personal Data we hold about you, or request that we delete any information about you that we have collected, please send us an email: [email protected]*

Remark: We will collect your information for marketing purposes. However, we respect your privacy rights. If you wish to access or amend any Personal Data we hold about you, or request that we delete any information about you that we have collected, please send us an email: [email protected]

This field is for validation purposes and should be left unchanged.