Case Study – Why SJB Child Development Outsource to eSudo?
“We are very happy with our selection of eSudo to help us with recent technology project and on-going IT requirements. eSudo worked closely with us to understand our needs and architect a solution. We are satisfied with their professional approach and prompt service delivery.”
Executive Director and CEO
SJB Child Development Centers.
SJB Child Development Centers (SJBCDC) is a provider of educational child care for children 0 to 12 years old throughout Santa Clara County. SJB Child Development Centers is synonymous with excellence in child care serving clients of very low to moderate income 26 programs at 11 sites. SJBCDC supports the whole family by providing tools, resources and opportunities for involvement in order to create a learning community which advocates for children.
Here was the Challenge.
SJBCDC needed to have a reliable network infrastructure and phone system to support their growing business. They needed to effectively communicate and share information between the different sites and their clients. Their email system did not allow them to share customer database, share calendar, or wireless sync with their mobile phones. Their phone system was dropping calls and could not route incoming calls effectively.
What did eSudo do for SJBCDC?
eSudo started with free technology assessment and interviewed their staff, IT Manager and executives to assess their computers, network and phone system. Based on the network assessment, eSudo provided a solution that proactively monitor and manage their computer network, provided hosted Kerio business-class email, installed a new VoIP phone system that effectively lowered communication costs, installed SonicWall firewall and VPN among their 11 sites, and preserved past investments, while providing high performance and carrier grade voice quality.
- TotalCARE IT Services
- Computer & Network Support
- Business Continuity & Disaster Recovery
- VoIP Phone Systems
- Hosted Kerio Email
- Network Security
- Technology Assessment
- Data Backup
- Web Hosting
What are the results?
With eSudo’s TotalCARE IT Services, SJBCDC was able to improve customer services and employees’ productivity. The computer systems and network are stable and downtime is minimized. Their network is secured and information can be easierly shared among the 11 remote sites.