IT Support and Cybersecurity Protection

Enterprise Level IT Services and Advanced Cyber Protection Priced for Small and Med-size Businesses

IT Management Services - San Jose, Santa Clara, Fremont, Mountain View

According to Indeed.com, the average compensation for one Help Desk Support technician or Systems Administrator with 1 to 3-year experience is around $72,335 a year, it’s more cost-effective to outsource IT than hire a full-time person. eSudo invested hundreds of thousands of dollars in enterprise system management tools, has a team of certified engineers and technical consultants, implemented good processes or best practices, and partnerships with leading vendors to ensure our clients have affordable and exceptional IT Support Services. If systems are running as they should, you could end up paying an in-house technician for idle time. Or if multiple problems arise, he or she could end up with too much work to handle in a timely manner — regardless of how skilled (and expensive) that person is. eSudo offers enterprise-level IT support services with better responsive time, a higher level of service, and an experienced team for a fraction of the cost of having your own IT staff. We have a team of engineers that works on your IT problems all day and every day!

eSudo's IT CARE services, Advanced Cyber Protection, and Compliance Plus package helps law firms, accounting firms, and financial services businesses to manage their cybersecurity risks, and provide the essential techniques needed to grow revenue. eSudohelps these businesses protect their earned income from cyber-attacks, provide ongoing IT services to improve productivity, securely work from home, and serve as their virtual CIO.

Here is a summary of the IT Support and Cybersecurity services we provide:

eSudo IT Support and Cybersecurity Services

1. eSudo’s IT CARE support plan got your entire organization covered:

  • Live Help Desk and Technhical Support
  • Unlimited Remote Support or Assistance
  • Onsite Services As Needed
  • After Hours & Emergency Support As Needed
  • 24x7 network and critical device monitoring
  • Software Patching and Security Updates for Operating Systems and Applications
  • Comprehensive trouble ticket system
  • Virus, Spyware scan & removal on desktops and servers
  • Managed Anti-virus and anti-malware License
  • Data Backup and Recovery for Desktops and Servers
  • Key Vendors Management
  • Firewall Management
  • Line of Business or Practice Management Software Support
  • Password Policies and Security Best Practices
  • Active Directory, File Server and Cloud Storage (OneDrive, SharePoint, G-drive) Support
  • Business Email, Calendar and Contacts (Microsoft 365, Google Workspace) Management
  • Onsite Server or Virtual Machine  (Azure, VMware, Hyper-V) Management
  • Asset Tracking and Inventory Management
  • Monthly Executive Reports

2. Advanced Cyber Protection 2022:

  • Zero Trust: Application Whitelisting
  • Microsoft 365 Hardening
  • Advanced Endpoint Security (next-gen anti-virus and ransomware protection) License
  • Content Filtering & Reporting
  • Intrusion Prevention
  • Employee Security Awareness Training
  • Dark-web Monitoring & Scanning
  • Mobile Device Management
  • Password Management
  • Quarterly Executive Risk Review

3. Compliance Plus 2022:

For HIPAA, ISO 27001, PCI, and CMMC compliances, we offer a Compliance Plus add-on that includes the following, but is not limited, to:

  • Policies and Procedures
  • 24 x 7 Security Operations Center
  • Security Expert Team On Standby
  • Advanced Cyber Threat Hunting
  • Machine-learning algorithms examining end user behavior, flagging irregular activity
  • Network Segmentation
  • Technology “cyber-sweeps”

To learn more and speak with us, schedule a free consultation.

IT Management Services - San Jose, Santa Clara, Fremont, Mountain View