New Service Request for Technical Support

Please use the Client Portal to submit and check on your Service Requests. This will save you time and provide faster support because we have common issues with forms that ask for specific information.

Do not send another email to check on the status of your open issues. Each email sent to [email protected] starts a new Service Request. You can use the form below if you have not used the Client Portal above.

  • Submit a Support Request

  • Enter your company email or business email that is registered with us. Do not use your personal email (e.g., gmail or outlook or
  • Please enter the best number that we can reach if we have more questions.
  • If this is URGENT or Emergency, please call our support team after you submit this request.
  • Summary of the issue or questions. For example, "email password is not working or will allow me to log on on my PC". If this is URGENT, please call us after you have submitted your request.
  • When did it begin and how often does it occur?
    What errors do you see?
    What have you to fix the issue? Have you power off/on or restart the device or computer?
  • Is this issue preventing you or anyone from logging on?
  • Remark: We will collect your information for marketing purposes. However, we respect your privacy rights. If you wish to access or amend any Personal Data we hold about you, or request that we delete any information about you that we have collected, please send us an email: [email protected]
  • This field is for validation purposes and should be left unchanged.