Customer Service Center
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Welcome to the eSudo Customer Service Center!
Please select one of the following types support requests to you need:
Open New Support Ticket
Use this form to create a new support ticket and it will provide the necessary information we need to help you and get you going again on your day. We like to see you 😃!
New Employee Onboarding
Welcoming a new team member is an exciting time. The Employee New New Hire process is meant to take the stress off you and your team, as well as the new employee. We want to get the computer accounts set up and hardware configured for your new hire correctly. However, your help is needed and essential to complete this form and provide any approval we might need to have a successful onboarding.
Employee Offboarding
When an employee leaves, we recommend you fill out an offboarding form so we can properly revoke access to their computer accounts, email, data access, phone system, and remote access (VPN) and determine what to do with their data or document files.
New Phone Setup
Need a new IP desk phone or 3CX softphone set up for your employee? This request is only for phone setup, not for computer or email setup.
Client Support Resource
https://hudu01.esudo.com/shared_article/p9DgLLffWseKThrMNLi5WvxG
15 ways to protect your business
https://hudu01.esudo.com/shared_article/Mwg9NRjC8mnBkmHhYAvxr2cy
Computer Laptop and Desktop Buying Guide
https://hudu01.esudo.com/shared_article/NX1HjU5VHSF9CXnbmWTPpork
If you have been instructed by a support agent to offer assistance, click on the icon below to download the remote agent for your operating system and you will be connected securely to our server. This will allow you to share your screen with our support agent and help to quickly assist you.
