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San Francisco, San Jose California Help Desk Services
Our Technical Operations Center or computer help desk personnel are certified to support most Microsoft Network Operating Systems, Desktop Operating Systems, Microsoft Office applications and all versions of Outlook, Exchange Server, as well as, server and desktop hardware, printers, network copiers, scanners, Smartphones, and PDA's.
Software and Services Covered by Help Desk
| Operating Systems |
Office Suites |
| Microsoft Windows 2000 |
Office 2000, 2003, 2007, 2010 |
| Microsoft Windows XP |
- Word |
| Microsoft Windows Vista, Windows 7 |
- Excel |
| Microsoft Windows Server 2000, 2003, 2008 |
- PowerPoint |
| Windows Small Business Server 2003, 2008 |
- Publisher |
| MacOS X (10.4) and above |
Adobe Acrobat |
| Red Hat Linux, CentOS |
Microsoft Visio |
| Email Clients |
Browser |
| Microsoft Outlook 2000/XP/2003/2007 |
Internet Explorer 7, 8 and above |
| Microsoft Outlook Express |
Mozilla Firefox |
| Microsoft Entourage 2004/2008 |
Apple Sarafi |
| Desktop and Network Services |
Smartphones and Mobile Device |
| Network Connectivity |
RIM BlackBerry |
| General PC hardware diagnosis |
Apple iPhone 2.0, iTouch |
| Printers, drivers and queues |
Windows Mobile 5.0 or above |
| Database Connectivity |
Palm Pre |
| Administrative Tasks |
Data Backup and Restore |
| Create user accounts and groups |
Symantec Backup Exec 10 or up |
| Create mailboxes and distribution lists |
Windows Backup and Restore |
| Reset passwords |
Acronis, StorageCraft, Ghost |
| File and Folder Permissions |
Ahsay |
| Application Software |
Email Server / Apps |
| QuickBooks, Quicken |
Exchange Server 2000, 2003 |
| Sage ACT! |
Exchange Server 2007 |
| Maxwell Systems' American Contractor |
Exchange Server 2010 |
| Church Management Shelby Systems |
Kerio MailServer |
| Windows Terminal Services |
RIM BlackBerry Enterprise Server |
Contact us for further information or for a complimentary network assessment.
Just pick up the phone
How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it - that equates to real dollars and cents. Our help desk and technical operations center is available 24 hours a day, 7 days a week because you can count on us when you need us.
For a technical support package that reduces cost while improving your overall IT services contact us to speak with a IT solutions specialist from our San Jose or San Francisco Bay Area California offices.
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