Server Support Services
Server Support Services
Servers are the lifeblood of your business network. That’s why server problems can cause such a disruption in your day-to-day activities—if the server stops, so does business as usual. eSudo system engineers and computer technicians are experts in all aspects of server management for Microsoft Windows Server, VMware vSphere ESXi and vCenter, or Linux (CentOS, Red Hat Enterprise, Ubuntu): server setup, installation, diagnosis, repair and maintenance. Our computer support specialists have years of real-world experience working with a wide variety of server hardware and software configurations.
Server Diagnosis and Repair
eSudo system engineers are experts in monitoring, diagnosing and repairing server issues, both remotely and on-site. Our experienced staffers work quickly to ascertain the source of the problem or problems, then take action to fix hardware or software issues efficiently, with minimal downtime and loss of data.
Server Setup and Installation
Whether you’re replacing an old server, adding a new server to your server bank, you are installing your business’ first server and/or require server management, eSudo is here to help. Getting the proper setup now means you’ll be able to avoid problems down the road. Our experienced network technicians can help make the setup and installation process easy and pain-free by performing the setup for you or walking your staff step-by-step through the installation process.
Our engineers are experienced installing, supporting and troubleshooting virtually every type of server imaginable. Some of the more common servers we support include:
- Dell Power Edge Series
- Dell Power Vault Series
- HP Proliant Series
- VMware vSphere ESXi and vCenter
- Windows Hyper-V
- Windows Small Business Server
- Windows Servers 2008 R2, Windows Server 2012 R2
- Exchange Server 2010, Exchange Server 2013
- Linux, Apache, MySQL and PHP (LAMP)
eSudo Technology is a one-stop shop for all your IT needs including projects, technical issues and even back-filling when you are short on staff. They are versatile, quick to response and reliable.
On every project where I needed assistance, Matthew took into account my requirements, my time constraints, and most importantly - my budget. After performing an assessment, eSudo provided me with multiple options to resolve my issue – all within budget.
Matthew and his team are very knowledgeable; not only do they provide you with great insight into the issues, they always look for the long term solution.
I have used eSudo Technology on numerous occasions in the past, and they will continue to be my first line of contact when I need IT support.
BioForm Medical, San Mateo, CA
File, Print and Application Sharing
Once your new server is set up and in place, the next step is to enable file, print and application sharing. Let eSudo’s server specialists help you navigate the sometimes confusing world of user groups and permission levels by quickly enacting the appropriate settings. Our technology specialists have the real-world experience to avoid common sharing issues, meaning your business can get back to business sooner.
Network Setup, Monitoring and Alerting
Configuring your network to recognize and work with a new server can cost your organization valuable time and money. That’s why you should contact eSudo and our network support specialists can make the network transition go smoothly, and can immediately observe and address any unforeseen network issues. Minimize downtime and mitigate risk by letting eSudo’s years of experience work for you.
Proactive monitoring includes automated measurements of CPU usage, disk space consumption, whether select programs are running and other metrics. We use a combination of enterprise software tools to continuously monitor and measure the servers, storage, memory and other devices, which helps us ensure uptime and availability of your server and data and to forecast upcoming needs.
Support for Virtual Machines in the Cloud
eSudo also provides support for remotely-accessed guest operating systems in the cloud, such as with Amazon's Cloud or Microsoft Azure or your own private server hosted in our data center or colocation. The cost of this service is discounted to reflect the absence of hardware maintenance. If your company is looking to migrate to the Cloud or want to have your own private server hosted in a colocation or our data center, contact us and see how you can get started.
Our Server Support Specialists are available 24 x 7 x 365
eSudo’s team of server support technicians are ready to solve any server issue that arises. Contact us today to learn more about how we can help your server setup, manage and maintain. More concerned about your laptops or desktops? We also offer Windows desktops and MacOS laptops support too.
We service small businesses and non-profits in San Jose, Santa Clara, Fremont and San Francisco Bay Area - our technical support experts, computer networking professionals and experienced IT consultants can assist with your on-location projects if needed, or provide guidance remotely.
Just pick up the phone
How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it – that equates to real dollars and cents. Our desktop help desk and server support engineers are available 24 hours a day, 7 days a week because you can count on us when you need us.