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October 8th, 2014

iPad_Oct07_AiOS 8 has been released, and for those who have an iPad 2 and newer, you have likely already upgraded. While the latest version of iOS does bring some great changes, there are reports that older devices have seen a dramatic increase in battery drain. This is never ideal, especially when you might expect a newer version of an operating system to increase battery life. To help, it could be a good idea to track apps using the most battery.

How to see the battery power apps are using on iOS 8

One of the first things you should do when you notice that your battery is draining faster than normal is to look at how much power each app is using. This can be done by:
  1. Tapping on the Settings app.
  2. Selecting General from the menu bar on the left-hand side of the Settings app.
  3. Tapping on Usage which is located in the menu that opens in the right side of the screen. Selecting Battery Usage.
In the window that opens you will be able to see basic battery information like how long you have used the device since its last charge, and how much power has been used. While this is useful in its own right, there is also valuable information about what apps are using the most power.

This data displays apps that are using the most power first, so you can quickly see what apps are power hungry and take action. In iOS 8, a new tab was actually introduced into the Battery Usage tracker, which shows a seven day running average of the most power hungry apps.

Tapping on the tab that says Last 7 Days at the top of the screen will bring this information up. This is useful because it gives you a better view of the truly power hungry apps.

What do I do with apps that are really draining my iPad's battery?

There are a number of things you can do, including:
  • Uninstalling the app: If the app with the highest battery drain isn't overly useful, then possibly the best step to take would be to uninstall it. Another option may be to look for a similar app and give that a try to see if it fares any better on battery use.
  • Change when you use the app: Some apps, like video recording suites, bandwidth or processing-heavy apps like games, drain your battery quickly when they are running. Instead of using them while on battery power, try to use them when your iPad is plugged into a power source.
  • Limit use until the app is updated: If you are experiencing battery drain, there is a good chance that other users are as well. You can either limit the use of the app until an app update is issued, (most updates will usually fix battery issues), or try to contact the developer directly. Take a look on iTunes for the app and you should see developer contact information there.
  • Dim the display: The iPad has a great display, and many apps look good when you have the display's brightness set at its brightest. The issue with this however, is that a super-bright display will drain your battery quickly. Try turning the display brightness down as low as possible in order to slow how fast the battery is drained.
  • Limit network connections: Similar to your display, having Wi-Fi or Bluetooth radios always on will also drain your battery. If you aren't connected to Wi-Fi, or don't have any Bluetooth devices, then it is best to turn them off. The reason for this is because if they are on, they constantly look for a connection which eats up battery power.
If you are looking for more ways to decrease or manage the power drain on your iPad contact us today to see how we can help.
Published with permission from TechAdvisory.org. Source.

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Topic iPad
October 8th, 2014

AndroidTablet_Oct07_AFor most new Android tablets, or those running Android 4.4 and newer at least, one of the stock apps included with all devices is Google Hangouts. This chat app is available across all Android devices and various Google apps like Gmail. It enables users to chat on a number of devices, and has recently been updated with not only a new look, but calling features.

Looking at the new version of Hangouts

In late September, Google launched a new version of Hangouts for Android devices. With it came a new redesign that reflects the upcoming Android L's Material Design look. When you update and launch the app you will notice that it has changed slightly, with a light green bar across the top and three to four icons:
  • A person: Tapping this will show you your connections, ranked by frequent contacts first, then alphabetical after that. Selecting a contact will open up either a new chat (if you have never messaged the person before), or will open up an ongoing chat (if you have messaged them before).
  • A speech bubble: Tapping this will open up existing chats and SMSs (if you have a SIM card for your device) listed in chronological order.
  • A plus sign: Tapping this will allow you to search for a contact to either start a new chat with, or continue chatting with.
  • A phone: This is a new connectable app called Google Hangouts Dialer (more on that below). It may not show up on some devices.
Tapping your name at the top of the bar will slide a menu in from the left with a number of options including: Invites, Archived conversations, Moods, Settings, etc. Overall, the new update makes the app look much better and even easier to navigate.

Looking at Hangouts Dialer

Since 2009, Google has offered VoIP-like calling features through an app called Google Voice. People who signed up for this could make low cost or free calls to anywhere in the US and Canada, and some other countries as well. Like most other VoIP services, they could also call internationally for low rates.

Users in the US could also pick a local number which could be used for incoming calls. When anyone dialed that number, as they would any other mobile or landline number, the call would go over the Internet or data connection. What is interesting about this is that the number was free, so anyone with an existing data connection or Wi-Fi could theoretically obtain a free phone number.

Earlier this year, rumor broke that Google was going to be getting rid of Google Voice. Instead, the company announced that they would be merging it into Google Hangouts, thereby bringing VoIP calling and Google Voice features into the already useful chat app.

In mid September, shortly after the main Hangouts update, the company introduced the Hangouts Dialer app which, when installed, essentially turns the app into a phone. For those with Google Voice accounts, you will be able to migrate your account into Hangouts and continue using the service as you ordinarily would.

Migrating Google Voice to Hangouts

This migration can be done by launching either Hangouts or Voice. You should see a box pop-up on Hangouts asking you if you want to turn on phone calling in Hangouts. If you select yes, you will need to download the Hangouts Dialer app. From here, open the Google Voice app and you should see a blue box at the top asking you if you would like to migrate to Hangouts. Pressing Turn it on! will start the migration.

Once this is complete, you can use either the Hangouts Dialer or Hangouts app to place VoIP or Google Voice calls. For those who don't have Google Voice, or who live in an area where it isn't available, you can still call other contacts using Hangout's VoIP functionality. Just open a chat, and tap on the phone icon at the top of the screen.

This feature, while currently limited to users in the US and Canada, is great for tablet users who are looking for a way to connect to the office, but don't want to shell out for both a tablet and a phone. If you would like to learn more about this app, or how Android tablets can fit into your organization, contact us today.

Published with permission from TechAdvisory.org. Source.

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October 7th, 2014

Office365_Oct07_AWhen it comes to integrating Microsoft Office into your company, you are faced with two main options: Either purchasing Microsoft Office 2013 or signing up for the cloud-based version, Office 365. With both of these options you do get access to the Office suite, but there is some confusion over what the main difference is between the two product offerings.

What is Microsoft Office 2013?

Microsoft Office 2013 is the latest version of Microsoft's popular Office suite. With apps like Word, PowerPoint, Excel, and more, it is mostly similar to all previous versions of Office. When you purchase this type of Office you receive a number of licenses allowing you to install this on up to five computers or devices - depending on the version (e.g., Home, Student, Professional) of Office that you get.

You can purchase these products outright, as you have done with previous versions of Office, but Microsoft is really pushing their subscription-based version of Office, what they call Office 365. When you subscribe to the Office 365 version of Microsoft 2013, you get the same software as you would if you purchased it outright, the only difference is you pay for it either monthly or yearly, instead of all at once.

What is Office 365 for business then?

Where it gets confusing for many is that in 2011 Microsoft launched a cloud-based version of Office for businesses also called Office 365. Despite the same name as the subscription-based version of Office 2013, this is a different product that is aimed at businesses.

Office 365 for businesses is a monthly (or yearly) per-user subscription service that offers businesses productivity software, enhanced communication apps like email and video conferencing; guaranteed security; and support for intranet and collaboration solution SharePoint.

With Office 365 for business, companies can sign up for a number of plans. Some of them, like Office 365 Small Business Premium and Office 365 Midsize Business, offer full versions of Office 2013 (including Word, Excel, PowerPoint, Lync, Outlook, Notes, Access, etc) that users can install on their computers or mobile devices. Other versions, like Office 365 Small Business, come with Office Web Apps which can be accessed via your browser.

Which is better for business?

Most businesses will benefit more from Office 365 because of the extra features and enhanced security. Not to mention the fact that the monthly per-user cost is usually lower when compared to licensing the same version of Office 2013 for each individual.

Some other benefits Office 365 for Business include:

  • All users are on the same version of Office: Because Office 365 for Business is based in the cloud and is managed via a central admin panel, you can ensure that all users have exactly the same version of Office, which in turn ensures that your files will be compatible.
  • Reduced licensing costs: If you were to purchase individual versions of Office 2013 for your employees, you could end up paying over USD $399 for the Professional version which can only be installed on one computer. Compare this with Office 365 Small Business Premium which costs USD $12.50 per user, per month and offers the same version of Office, along with more features.
  • Enhanced security and uptime: Microsoft guarantees that Office 365 software will be up and running 99.9% of the time, which means the programs you rely on will be available when you need them.
  • It's more mobile: With Office Web Apps and Office 2013 mobile apps you can take your work anywhere. Combine this with solutions like SharePoint which allow you to store documents in a central location, which makes it easier to access your files while out of the office. Beyond that, if you would like to use the Office mobile apps, you will need an Office 365 subscription.
If you are looking to integrate Office 365 into your organization, or would like to learn more, contact us today.
Published with permission from TechAdvisory.org. Source.

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October 7th, 2014

GoogleApps_Oct07_AFor those who use Google Apps, more specifically Google Docs, in their office, there is a good chance that many of your documents will need to contain bulleted lists or numbers. These are both included in Docs but did you know that you can format them and that Google has also recently updated their overall behavior?

Creating a bulleted/numbered list in a Google Doc

If you have text in a Doc that you would like to change into a bulleted or numbered list, you can do so by:
  1. Highlighting the content you would like to be turned into a list.
  2. Pressing More in the toolbar above the document.
  3. Clicking on either the button with 1,2,3, or bullets.
This will turn the highlighted content into a list. If you want to include sublists, click where you would like the sublist to start and hit Tab. This will move the list item over one indent and create a sublist. If you have sublists that are supposed to be major list items, then click at the left-side of the point and hit Shift + Tab.

Formatting your bullets or numbers

By default, any numbered lists will start with standard numbers (e.g., 1,2,3) and bulleted lists will start with a round bullet. You can change the type of number or bullet used by pressing on the little gray arrow beside the list type button on the menu bar above the text field. This will bring up a drop-down menu with different types of lists. For example, you can change 1,2,3 lists into A,B,C lists, or Roman Numerals.

You can change the color of the bullets or numbers by clicking on one of the bullets and pressing the text color button. This is located in the menu bar above the text field and looks like an A with a black bar below it. Select the color you want.

The new change to bulleted/numbered lists

In late September, Google introduced a small change to the way Docs handles lists. Now, when you are typing, you can enter a number of characters on a new line and Google will automatically create a list. For example, if you are typing and need to create a numbered list hit Enter to go to a new line and enter: 1. (with the period).

You will notice that this creates an automatic indent. Hitting Enter again will add another list item. The characters you can use to tell Docs to automatically create a list include: *, -, (a), a), a., (A), A), A., I., (1), 1), and 1.

If you don't want to create a list like this, then simply hit Backspace after the list is indented to convert it into a normal line. You can also turn this function off by pressing Tools followed by Preferences… and unticking Automatically detect lists and then Ok.

Looking to learn more about using Google Docs in the office? Contact us today.

Published with permission from TechAdvisory.org. Source.

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October 2nd, 2014

Security_Sep29_AWith the ever growing number of security threats faced by businesses around the world, the vast majority of business owners have adopted some form of security measures in an effort to keep their organizations secure. But, how do you know the measures you've implemented are actually keeping your systems safe? Here are five ways you can tell if your security measures aren't sufficient.

1. Open wireless networks

Wireless networks are one of the most common ways businesses allow their employees to get online. With one main Internet line and a couple of wireless routers, you can theoretically have the whole office online. This method of connecting does save money, but there is an inherent security risk with this and that is an unsecure network.

Contrary to popular belief, simply plugging in a wireless router and creating a basic network won't mean you are secure. If you don't set a password on your routers, then anyone within range can connect. Hackers and criminal organizations are known to look for, and then target these networks. With fairly simple tools and a bit of know-how, they can start capturing data that goes in and out of the network, and even attacking the network and computers attached. In other words, unprotected networks are basically open invitations to hackers.

Therefore, you should take steps to ensure that all wireless networks in the office are secured with passwords that are not easy to guess. For example, many Internet Service Providers who install hardware when setting up networks will often just use the company's main phone number as the password to the router. This is too easy to work out, so changing to a password that is a lot more difficult to guess is makes sense.

2. Email is not secure

Admittedly, most companies who have implemented a new email system in the past couple of years will likely be fairly secure. This is especially true if they use cloud-based options, or well-known email systems like Exchange which offer enhanced security and scanning, while using modern email transition methods.

The businesses at risk are those using older systems like POP, or systems that don't encrypt passwords (what are known as 'clear passwords'). If your system doesn't encrypt information like this, anyone with the right tools and a bit of knowledge can capture login information and potentially compromise your systems and data.

If you are using older email systems, it is advisable to upgrade to newer ones, especially if they don't encrypt important information.

3. Mobile devices that aren't secure enough

Mobile devices, like tablets and smartphones, are being used more than ever before in business, and do offer a great way to stay connected and productive while out of the office. The issue with this however is that if you use your tablet or phone to connect to office systems, and don't have security measures in place, you could find networks compromised.

For example, if you have linked your work email to your tablet, but don't have a screen lock enabled and you lose your device anyone who picks it up will have access to your email and potentially sensitive information.

The same goes if you accidentally install a fake app with malware on it. You could find your systems infected. Therefore, you should take steps to ensure that your device is locked with at least a passcode, and you have anti-virus and malware scanners installed and running on a regular basis.

4. Anti-virus scanners that aren't maintained

These days, it is essential that you have anti-virus, malware, and spyware scanners installed on all machines and devices in your company and that you take the time to configure these properly. It could be that scans are scheduled during business hours, or they just aren't updated. If you install these solutions onto your systems, and they start to scan during work time, most employees will just turn the scanner off thus leaving systems wide-open.

The same goes for not properly ensuring that these systems are updated. Updates are important for scanners, because they implement new virus databases that contain newly discovered malware and viruses, and fixes for them.

Therefore, scanners need to be properly installed and maintained if they are going to even stand a chance of keeping systems secure.

5. Lack of firewalls

A firewall is a networking security tool that can be configured to block certain types of network access and data from leaving the network or being accessed from outside of the network. A properly configured firewall is necessary for network security, and while many modems include this, it's often not robust enough for business use.

What you need instead is a firewall that covers the whole network at the point where data enters and exits (usually before the routers). These are business-centric tools that should be installed by an IT partner like us, in order for them to be most effective.

How do I ensure proper business security?

The absolute best way a business can ensure that their systems and networks are secure is to work with an IT partner like us. Our managed services can help ensure that you have proper security measures in place and the systems are set up and managed properly. Tech peace of mind means the focus can be on creating a successful company instead. Contact us today to learn more.
Published with permission from TechAdvisory.org. Source.

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Topic Security
October 2nd, 2014

Hardware_Sep29_AComputers and mobile devices might be high tech but they are still exposed to dust and grime and get dirty after a time. While for many a slightly unclean screen is a minor annoyance, neglecting to clean your devices could result in a decrease in longevity and possibly performance too. Once you commit to regularly cleaning your tech equipment it is important that you know how.

Cleaning desktop monitors

The monitor on your desktop is what many people spend the majority of their days in the office looking at. A clean monitor makes it easier to see your desktop more clearly. The best way to clean your monitor is to turn it off first, then take a microfiber cloth (these can be purchased at many optical stores as well as computer stores) and gently rub in a circular motion.

If there are still spots, then dip the cloth in a tiny bit of water - don't spray the water onto the screen - and try cleaning again. It is important that you don't press hard on the screen, as this could damage your monitor's pixels. Also, it is not a good idea to use paper-based products like paper towel or tissue, as they will not only leave residue, but may actually scratch the monitor slightly.

Cleaning mobile screens

Mobile and other touch screens usually will get your fingerprints all over them, making it harder to see what you are looking at. The best way to clean these screens is with a microfiber cloth. For tougher to remove spots you can dip the cloth into a small amount of water and then gently wipe the screen. Don't splash water onto it before cleaning, as water could get inside the device, which will likely void the warranty while potentially ruin internal components.

Some people suggest rubbing alcohol to remove fingerprints and disinfect the device. While this will be ok for some screens, many manufacturers recommend against it because the alcohol can eat away at the protective film on some devices.

If you notice that there is a lot of dust or gunk on the edges of your screen, or even in cracks, you may need to take the device into a mobile shop for further cleaning. Do not open the device yourself as this could void the warranty.

Cleaning your keyboard

Our fingers are touching keyboards almost all day, and after a while you will notice that your keyboard gets a bit grungy, with debris and dirt even between the keys. Before you do start cleaning, be sure to unplug the keyboard, or turn it off if it is wireless. To clean the upper parts of the keys - where your fingers strike the keys - try dipping cotton swabs into rubbing alcohol and then cleaning the keys with a gentle rub.

To clean between keys you will need compressed air which can be purchased at most office supply and computer stores. Spraying in between keys should be enough to get rid of most of the dust and grit.

Cleaning your mouse

Like the keyboard, the mouse can get quite dirty too, with grime from your fingers and dust in general. The best way to clean a mouse is to first unplug it and then use cotton swabs dipped in rubbing alcohol to gently clean it. You should not need to open your mouse and most models are designed to not be opened by users.

Cleaning your laptop's body

If your laptop's body is dirty the most effective way to clean it is to turn it off, unplug it, and clean it with cotton swabs dipped in rubbing alcohol. Some online articles recommend using a Mr Clean Magic Eraser, or similar cleaning tool. While this does work, it acts in the same way as super fine sandpaper, so you have to be careful that you do not end up actually lightly scratching the body.

Cleaning your computer tower

Some people may want to clean their desktop computer's tower. While this is doable by taking a slightly damp microfiber cloth and wiping down the front and side of your tower, we strongly recommend avoiding the back, and certain areas of the front, as there are ports and components that could be easily damaged.

As always, be sure to disconnect the power source and all wires before cleaning, as any water damage could ruin your computer.

Cleaning the inside of your computer

Dust will eventually get into the inside of your computer and could clog up cooling fans, causing them to stop working properly. This can potentially lead to other components overheating. The internal components of your computer are extremely fragile and need to be handled with great care. Do not take the case off of your computer as this usually voids your warranty.

For all of your computer needs our technicians are here to help.

Published with permission from TechAdvisory.org. Source.

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Topic Hardware
October 1st, 2014

BCP_Sep29_AMany business owners and managers readily acknowledge the fact that they need to be prepared for a disaster, and most do have backup-plans in place should something actually go wrong. The thing is, it can be difficult to actually know if your plan will be enough to see your business through a disaster. What can help is knowing the common ways business continuity plans (BCP) fail.

There are many ways a business continuity or backup and recovery plan may fail, but if you know about the most common reasons then you can better plan to overcome these obstacles, which in turn will give you a better chance of surviving a disaster.

1. Not customizing a plan

Some companies take a plan that was developed for another organization and copy it word-for-word. While the general plan will often follow the same structure throughout most organizations, each business is different so what may work for one, won't necessarily work for another. When a disaster happens, you could find that elements of the plan are simply not working, resulting in recovery delays or worse. Therefore, you should take steps to ensure that the plan you adopt works for your organization.

It is also essential to customize a plan to respond to different departments or roles within an organization. While an overarching business continuity plan is great, you are going to need to tailor it for each department. For example, systems recovery order may be different for marketing when compared with finance. If you keep the plan the same for all roles, you could face ineffective recovery or confusion as to what is needed, ultimately leading to a loss of business.

2. Action plans that contain too much information

One common failing of business continuity plans is that they contain too much information in key parts of the plan. This is largely because many companies make the mistake of keeping the whole plan in one long document or binder. While this makes finding the plan easier, it makes actually enacting it far more difficult. During a disaster, you don't want your staff and key members flipping through pages and pages of useless information in order to figure out what they should be doing. This could actually end up exacerbating the problem.

Instead, try keeping action plans - what needs to be done during an emergency - separate from the overall plan. This could mean keeping individual plans in a separate document in the same folder, or a separate binder that is kept beside the total plan. Doing this will speed up action time, making it far easier for people to do their jobs when they need to.

3. Failing to properly define the scope

The scope of the plan, or who it pertains to, is important to define. Does the plan you are developing cover the whole organization, or just specific departments? If you fail to properly define who the plan is for, and what it covers there could be confusion when it comes to actually enacting it.

While you or some managers may have the scope defined in your heads, there is always a chance that you may not be there when disaster strikes, and therefore applying the plan effectively will likely not happen. What you need to do is properly define the scope within the plan, and ensure that all parties are aware of it.

4. Having an unclear or unfinished plan

Continuity plans need to be clear, easy to follow, and most of all cover as much as possible. If your plan is not laid out in a logical and clear manner, or written in simple and easy to understand language, there is an increased chance that it will fail. You should therefore ensure that all those who have access to the plan can follow it after the first read through, and find the information they need quickly and easily.

Beyond this, you should also make sure that all instructions and strategies are complete. For example, if you have an evacuation plan, make sure it states who evacuates to where and what should be done once people reach those points. The goal here is to establish as strong a plan as possible, which will further enhance the chances that your business will recover successfully from a disaster.

5. Failing to test, update, and test again

Even the most comprehensive and articulate plan needs to be tested on a regular basis. Failure to do so could result in once adequate plans not offering the coverage needed today. To avoid this, you should aim to test your plan on a regular basis - at least twice a year.

From these tests you should take note of potential bottlenecks and failures and take steps in order to patch these up. Beyond this, if you implement new systems, or change existing ones, revisit your plan and update it to cover these amendments and retest the plan again.

If you are worried about your continuity planning, or would like help implementing a plan and supporting systems, contact us today.

Published with permission from TechAdvisory.org. Source.

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October 1st, 2014

OSX_Sep29_AOver the past decade or so, Apple's laptops have become increasingly popular with business users. From the svelte Macbook Air to the powerful MacBook Pro, you can guarantee that at least one person in your office has a Mac laptop in the house. As with all laptops you will want to configure how the device uses power in order to conserve battery life and this can be done through the Energy Saver function.

What is Energy Saver for Mac?

Energy Saver is a feature included in all versions of OS X after version 10.6 (Snow Leopard) that allows users to configure how their computer users energy - both when running on battery and when plugged in. All Apple computers have this feature, including desktop computers, but it is most useful for those with laptops, where you can configure your laptop to extend battery life.

Accessing Energy Saver preferences

There are two ways you can access the Energy Saver function on your Mac. If you are using a laptop, you should see a battery icon in the top menu bar of the screen, usually located on the right. Press this and select Open Energy Saver Preferences…

If you don't see the battery icon at the top of your screen, or are using a desktop, then press Command + Spacebar to open Spotlight. Type Energy Saver in the bar that opens at the top of the screen and click on Energy Saver from the drop-down search results.

Looking at the Energy Saver preferences

Depending on the type of Mac you are using - laptop or desktop - you should see up to three tabs - modes of power - at the top of the screen:
  • Battery
  • Power Adapter
  • UPS (Uninterruptable Power Supply)
Clicking on any of the tabs will bring up power settings related to that particular power source.

Configuring energy use while on Battery

When you click the Battery tab you should see the following options come up (on OS X Mavericks and later.)
  • Turn display off after: This is a slider bar that allows you to set how long the computer needs to be inactive (no buttons clicked, or user interaction) before the display is turned off. When you are operating off the battery, it is a good idea to set this lower so that the display - which draws power - will be turned off quicker, saving more power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on battery power: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Enable Power Nap while on battery power: Power Nap is a feature that allows the computer to wake up every now and then in order to check for software updates. It is a good idea to turn this function off if you are worried about saving battery life, instead checking for updates when the computer is awake.

Configuring energy use while on Power Adapter

When you click on the Power Adapter tab you should see the following options:
  • Turn display off after: This is a slider which allows you to set when the display will turn off, after there has been no activity for a set period of time.
  • Prevent computer from sleeping automatically when the display is off: By default, when the display is off on your computer, it will also go to sleep, which means all non-essential components are turned off. If you are say downloading a large file, or work with an IT team who needs access to your systems at night, then this is a good option to enable.
  • Put hard disks to sleep when possible: When there is no activity, or the hard drives are not being used, your computer will shut them down, saving power.
  • Wake for Wi-Fi network access: When you switch networks, your Wi-Fi turns on, or a program requires access to the Internet, the computer will wake up.
  • Enable Power Nap while plugged into a power adapter: As above, stopping searches for software updates in the short-term to save battery life.

Configuring energy use while on UPS

When you click on the UPS tab you should see the following options:
  • Computer sleep: Is a slider bar that allows you to set how long the computer should wait after inactivity to put itself to sleep.
  • Display sleep: Is a slider bar that allows you to set how long the computer should wait when there is no activity to shut the display off while under UPS power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on UPS: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Start up automatically after a power failure: The UPS is designed to kick in when the power fails, and if your computer is connected to an UPS, and the power goes out - shutting it down - it will restart automatically when the power comes back on.
  • Restart automatically if the computer freezes: If your computer freezes while connected to a UPS, it will restart automatically.
You can tick each of the options as you see fit and we recommend trying out different choices to see how your power usage fluctuates. If you have any concerns about how much power your systems are using, or their overall configuration, contact us today to learn how we can help.
Published with permission from TechAdvisory.org. Source.

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Topic Apple Mac OS
September 30th, 2014

GppgleApps_Sep29_AOne truth about computing is that despite the various efforts you may make, there is always a chance that your data or account information will be leaked. It is because of this that many companies like Google have implemented stronger security controls. If you have a Google account, personal or business, there are a number of things you can do to keep your account and related information secure.

Don't use your main account to sign up/as a login for other sites and accounts

When we hear of account breaches or instances where Google account information has been leaked, many people will turn and blame Google, thinking that it was Google's systems that were breached. While this is a possibility, more often than not the breach occurred with another system where a Google account was used to either sign up, or as the main username.

When hackers get hold of this information they can then use it to launch subsequent malware or phishing attacks against the main Google account, in hopes of actually gaining access to it. Therefore, to prevent this from happening, you should be sure to limit what you use your main Google account to sign up for. Most websites requiring you to sign up for an account ask for an email address, so it is best to create a second dummy account that is only used for this purpose.

If you are asked to set the username as an email address, use this dummy email address and be sure to keep this account separate from your main account.

Don't use your Google password for other sites

Alongside account information breaches, password breaches on other sites are also commonplace. If you have used the same password for a site that you use to access your Google account that is akin to giving hackers direct access to these accounts.

Use a unique password for every site you sign up for, but at the very least make sure your password for your Google account is unique from any other accounts.

Use 2-step verification

Most major websites offer enhanced login security these days, Google included. When enabled, you will need to enter a second code - usually sent to your mobile or generated by a PIN generator - in order to access your account.

The major benefit here is that anyone who tries to access your account will need to enter this PIN, and because the majority of hackers won't have access to your mobile device, your account will be more secure.

You can enable 2-step verification by:

  1. Logging into your Google account.
  2. Going to the 2-step verficiation website (http://www.google.com/landing/2step/).
  3. Pressing Get Started at the bottom of the page.
  4. Selecting Start Setup on the next page.
  5. Logging into your account again.
  6. Following the instructions on the following pages.
In order for this to work, you will need a mobile device. You can either enter a phone number or choose to download the Google Authenticator app onto your mobile device. Regardless of which method you use, you will need to enter a cell number during the setup.

Audit your account security settings

If you are unsure as to how secure your account is, or the security options you have available, one of the first stops you make should be to Google's account checkup page (http://g.co/accountcheckup). Here you will see a number of security options that are available to you which you can enact or modify.

Finally, take a look at your account login locations on a regular basis. This information can be found here: https://security.google.com/settings/security/activity and shows you where recent logins were made, what systems were used, and even the IP address. Should you see some irregular activity, or strange looking login locations, then it is advisable to change your password immediately.

If you are looking to learn more about the security of your accounts, and what you can do to ensure that hackers can't gain access, contact us today.

Published with permission from TechAdvisory.org. Source.

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September 25th, 2014

WindowsPhone_Sep25_AThe app is arguably the most integral part of any smartphone operating system. It is apps that give our devices the functionality we all want, and the number of apps available is constantly growing. Because of the increase, we are also seeing a rise in malicious software that makes its way onto app stores like the Windows Phone Store. These can pose a security risk, but the question is, how you can spot malicious apps and report them.

To begin with, we should make clear that app store hosts like Microsoft do have strict security measures in place that strive to keep malicious software off of stores and therefore users' devices. That being said, there is always a chance that an industrious hacker can subvert these security controls and get their app onto the online stores. To counter this, here's four tips on how you can spot fake or malicious apps.

  • Look at the name - If you are looking at an app on the Windows Phone Store, always look at the name of the app. Some malicious software that has made its way onto the Store has had a spelling mistake in the name. If in doubt, do a quick search on the Internet for the app and the correct spelling. Should nothing turn up, it may be a good idea to avoid it.
  • Look at the publisher information - All apps for Windows Phones require that the developer/publisher includes information about the app and themselves. If you are looking to download what seems like a popular app, take a look at the listed producer or developer, and then search on the Internet for their site. If the developer of the app appears to be different, or there are differences in the spelling, it is best to avoid installing it.
  • Look at social media stats - On the Windows Phone Store, below the install information, are counters for social media likes and shares. If the app information states it is a popular app and yet there are no social shares, then this may indicate it is actually fake. You should therefore err on the side of caution.
  • Look at comments - Lastly, look at the comments/reviews of the app. The Windows Phone Store uses stars to provide a quick overview of how much people like each app, but if you read comments you can quickly get an idea of exactly what people say about specific apps. If you see words like Fake, Doesn't work, etc. then it is a good idea to skip installing it.
While it can help to be able to identify apps, you should also know how to report apps that you believe are malicious or fake. You can do so by:
  1. Opening the app's page on the Windows Phone Store.
  2. Scrolling down and clicking on Report concern to Microsoft.
  3. Selecting from a list of complaints. Note: Pick the one that is most appropriate to the issue, for example if it is a fake app then select Misleading app.
  4. Pressing Submit.
The plus side of the Windows Store is that Microsoft does usually act quickly to remove identified apps, so the actual chances of you downloading one are fairly low. But, it is always better to be safe than sorry. If you are looking to learn more about Windows Phones and how they can fit into your organization, contact us today.
Published with permission from TechAdvisory.org. Source.

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