Customer Service Center

Welcome to the eSudo Customer Service Center!

Please use the following contact information for technical support requests and accounting or payment questions.
For all other inquiries please use the information and form on the Contact Us page.


Phone Support
408-216-5800 option 1


Customer Portal
If you are an existing customer, click the button below to access our customer portal. Once you logon, you can access:

Tickets – submit or inquire about requests for technical assistance
Invoices – view invoices for account
Recommendations – view customer recommendations for upgrades or new technology
Reports – view customer service reports and network reports
Announcement – view current network status and other events

Access our client portal to create new service tickets or monitor the status of existing tickets.

Access Customer Portal


Payment Portal

We can take electronic fund transfer (EFT) from your checking account (e-check), Visa, Master or Discover card.

ach-check1
visa
mastercard
dicovercard

EFT Payments Will Make Your Life Easier:

  • It’s convenient (saving you time and postage)
  • Your payment is always on time (even if you’re out of town), eliminating late charges
  • You can make a one-time payment or setup a recurring payment plan.
  • Manage your payment method and payment history
  • Login using your Customer Portal account name and password. If you forget your password, click here to request or call our office

Access Payment Portal


Remote Support
If you have been instructed by an eSudo engineer or technician to offer assistance, click on the icon below to download the remote agent for your operating system and you will be connected securely to our server.